Posted 23 July, 2026
Seasonal Customer Service Assistant
Genda Playnation Entertainment Ltd
Dornoch, SCT, GB
Full Time
Job Description
Genda-Playnation Entertainment are now recruiting for:Seasonal Customer Service AssistantsAt our arcade inGrannies Helian Hame Holiday Park, Dornoch, Sutherland, Scotland, IV25 3QDIf you enjoy working with people, thrive in a fast-paced environment, and want a fun seasonal role, this Customer Service Assistant opportunity could be perfect for you.As a Seasonal Customer Service Assistant , youll help create an exciting and welcoming experience for holidaymakers of all ages while working in one of our lively arcade venues.About UsAt Genda-Playnation Entertainment, we are passionate about delivering outstanding customer experiences in fun-filled holiday environments. We take pride in creating memorable moments for our guests and ensuring every customer leaves with a smile and returns year after year.We are now looking for energetic, friendly, and motivated individuals to join our team as SeasonalCustomer Service Assistants for the 2026 season.The Role Customer Service AssistantAs a Customer Service Assistant , your responsibilities will include:Welcoming and assisting customers within the arcadeDelivering excellent customer service in a friendly and professional mannerListening to customer concerns and resolving issues efficientlyHelping to maintain a safe, clean, and welcoming environment for guests of all agesEnsuring the arcade remains tidy, attractive, and well presentedLearning about our games, products, and promotions so you can confidently assist customersWorking as part of a fast-paced and supportive teamThis is an ideal role for someone who enjoys customer interaction, teamwork, and working in an exciting entertainment environment.Job DetailsAge Requirement: 18+Contract Type: Average contract length 6 months. Each location operates on different opening & closing seasonal dates, so contract length may vary.16+ hours per week average - Each location operates on different opening & closing times, so contractual hours per week may vary. Flexible on shift patternsDay and evening shiftsWeekend availability required (including public and bank holiday availability)Full-time and part-time opportunities availableOvertime available during busy periodsBenefitsFree parkingUniform provided (T-shirt, sweatshirt, and trousers)Free use of pool and shows for friends and familyStaff discounts where available25 days annual leave (pro rata)Full on-the-job training providedYoull receive hands-on training and support while working alongside experienced supervisors, helping you quickly build confidence in your SeasonalCustomer Service Assistant role.Apply TodayIf you are friendly, reliable, and enjoy delivering excellent customer service, we would love to hear from you.Apply now to join Genda-Playnation Entertainment as a Seasonal Customer Service Assistant and be part of an exciting 2026 season at Grannies Helian Hame Holiday Park !TPBN1_UKTJ
