Quality Manager

Package Description: Agincare is strengthening its regional and national Quality function, making this an exciting time to join our growing organisation. As one of the UKs leading care providers, delivering safe, effective and high-quality services is central to our continued success.We are looking for an experienced, values-led Quality Manager to provide operational expertise across a diverse portfolio of services and to drive quality excellence across the organisation.About the Role Reporting directly to the Group Quality Director, you will play a pivotal role in translating quality strategy, governance frameworks and regulatory requirements into consistent, effective practice at service level.Youll bring energy, structure and paceensuring quality activity is risk-based, proportionate and aligned to organisational priorities.This is a senior, hands-on role requiring regular travel across services.What We Offer At Agincare, we are proud to be a family-run organisation that supports both our service users and our people to thrive.Your benefits include:Salary up to £60,000 per annum (depending on experience)Funded training and ongoing career developmentBlue Light Card discounts (travel, retail, leisure and more)Employee Assistance Programme (EAP) for you and your familyCompany pension schemeKey Responsibilities Quality Leadership & DeliveryLead delivery of the quality assurance and improvement programmeEnsure consistent implementation of audit frameworksDrive inspection readiness, including preparation, support and recoveryProvide expert input into high-risk or complex servicesGovernance & ComplianceEnsure effective and consistent governance processesOversee policies and quality proceduresMaintain compliance with regulatory and internal standardsEscalate risks appropriatelyRegulatorySupport CQC inspections and regulatory engagementCoordinate organisational responses and improvement plansMonitor inspection outcomes and emerging themesEmbed inspection readiness into everyday practiceQuality Intelligence & ImprovementAnalyse data from audits, incidents, complaints and safeguardingIdentify trends, risks and early warning indicatorsTurn insight into meaningful improvement actionsSupport strategic quality and clinical prioritiesEngagement & VisibilityMaintain a strong presence across servicesBuild relationships with operational leaders and Registered ManagersPromote a positive, improvement-focused approach to qualityWhat Were Looking For Were seeking a confident, experienced quality professional with strong regulatory knowledge and a proven track record in health or social care.You will have:Strong knowledge of CQC regulations across multiple service typesExperience in a senior quality, governance or regulatory roleBackground across services, especially Learning Disabilities and Supported LivingStrong understanding of quality assurance and governance systemsExcellent communication and report-writing skillsResilience and the ability to perform under pressureA values-driven, supportive approach with the ability to challenge constructivelyDesirable:Professional registration (e.g. NMC or HCPC)Degree-level qualification or equivalent experienceAbout Agincare Agincare has been delivering high-quality care since 1986. With over 4,500 team members and 100+ locations across England, we provide a wide range of services including care homes, home care, supported living and live-in care.We are proud signatories of the Care Leaver Covenant and offer guaranteed interviews to care leavers, alongside a strong commitment to equality, diversity and inclusion.All services are regulated by the Care Quality Commission (CQC).Apply Today If youre passionate about quality, thrive in a fast-paced environment and want to make a meaningful differencethis is your opportunity.Join Agincare and help shape outstanding care for the future.#LI-KD1TPBN1_UKTJ