Store Manager

At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience.Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance.As a Store Manager,youlllead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success.Youllbe a Swarovski advocate, inspiring excellence and supporting your teams growth every day.AbouttheJobLead, motivate, and develop your team to achieve sales goals and deliver outstanding serviceBuild strong customer relationships and promote loyalty programsRecruit, onboard, and coach talent, securing succession plansSet and manage individual and team targets, proactively assessing performanceOversee store operations: inventory, cash handling, loss prevention, and complianceEnsure implementation of all Swarovski policies, procedures, and standardsAboutYou3+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brandsExcellent leadership, coaching, and team development skillsDigital proficiency and strong operational know-howA winning personality to easily establish a trustful relationship and empower othersCustomer-focused, curious, empathetic, and results-driven team player with a commercial mindsetEnglish skillsWhatWeOfferYou can expect a range of benefits, including:Competitive salaryMonthly bonus schemeIndustry leading, generous staff discount (60% off the RRP) starting on your first day30% off the RRP on Swarovski Created DiamondsEnhanced annual holiday entitlement1 x paid Volunteering Day each yearFood & refreshments provided in store to be enjoyed during your shiftStaff Referral Bonus up to £250Jubilee Awards to celebrate key service milestonesAnnual Awards to celebrate and recognize your achievementsSeason Ticket LoanExclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discountsOpportunities for career developmentMany of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.About SwarovskiSwarovskicreates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the worlds finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.TPBN1_UKTJ