Legal Operations Administrator

At National Accident Law, we work differently to handle compensation claims in a modern, imaginative and refreshingly personal way. Were looking for the curious minds that can shape and drive innovation in accident injury law.PURPOSE OF ROLEAs Legal Operations Administrator you will be responsible for the management of all incoming and outgoing post and cheques, ensuring all files are up to date with the relevant documentation to assist in the delivery of a superior consumer journey.WHAT YOU WILL BE DOING AS LEGAL OPERATIONS ADMINISTRATOROpen and sort all incoming post including cheques, ensuring accurate distributionScan all incoming documents on to the system, allocating to the correct filesComplete all actions required regarding incoming and outgoing chequesAssist file handlers with general queries to aid file progressionManage multiple inboxes actioning emails from clients as well as third partiesOversee facilities activities including ordering groceries, stationary, dealing with visitors etcManage the printing of all outgoing post, ensuring any inaccuracies are logged and correctedAssist in performing administrative duties and dealing with consumer queriesBasic cash collectionSKILLS AND EXPERIENCE REQUIREDExperience of working in the personal injury sectorProven administration skillsConfident and capable decision makerExcellent written and verbal communication skillsDemonstrate attention to detailAbility to work under pressure to strict deadlinesStrong IT competenceExcellent customer service skillsPERSONAL ATTRIBUTESAbility to problem solve using own initiativeConfident and capable decision makerAbility to work under pressure to strict deadlinesAbility to work individually and as part of a teamOrganisedCuriousDrivenPassionateUnifiedWHAT WE CAN OFFER YOUAnnual leave: 25 days + bank holidaysPension: 3% contributoryHealthcare scheme: claim up to £1,000 back with Simply HealthPerks at Work: exclusive member discounts across a range of goods and servicesCommunity Day: volunteer in your community for one day each yearCPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.We are proud that each year our employees rate our business higher than Gallups Exceptional Workplace Award Winners for being a great place to work. We are Gold awarded Investors in People and can confidently say that National Accident Law is a great place to work.At National Accident Law, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work.REF-229 727TPBN1_UKTJ