Parts Advisor

Job Title: Parts AdvisorLocation: Lexus EdgwareSalary: £30,500 basic + team bonus (realistic OTE £39,500 £40,500)Hours: Monday to Friday, 07:30 16:30; 1 in 3 Saturdays, 08:00 13:00Job Type: Full-time, PermanentKeep Lexus Moving Join Our Parts Team at Lexus EdgwareWe are looking for a customer-focused and motivated Parts Advisor to join our successful team at Lexus Edgware. This is an excellent opportunity for someone with automotive industry experience who enjoys delivering outstanding customer service and thrives in a fast-paced dealership environment.Whether you've worked with a main dealer or an independent garage, if you're eager to learn, have excellent communication skills, and enjoy working as part of a close-knit team, we'd love to hear from you.What You'll Do: Provide excellent customer service to retail customers and support the workshop with parts requirementsIdentify, source, and supply vehicle parts accurately using dealership systemsHandle parts enquiries professionally over the phone, via email, and face-to-faceProcess customer orders efficiently while maintaining high levels of accuracyReceive, check, and organise incoming stock deliveriesMaintain accurate stock records and support regular inventory checksWork collaboratively with the service team to ensure smooth day-to-day operationsContribute towards departmental gross profit targets as part of a team bonus structureWhat We're Looking For: Experience within the automotive industry as a Parts Advisor, either with a main dealer or independent garageExcellent telephone manner and customer service skillsStrong organisational skills with excellent attention to detailA positive, team-focused attitude and willingness to support colleaguesComfortable working in a busy retail-focused environmentA UK driving licence is beneficial but not essentialYour Benefits: Salary & Career Development: £30,500 basic salary + fantastic team bonus (average £40,000 OTE)Manufacturer training and ongoing development programmesCareer progression opportunities across the Jemca GroupStaff Car Scheme drive a new Toyota or Lexus every 69 months with low monthly payments and no depositVehicle purchase and servicing discounts for you and your immediate familyVirtual GP access 24/7 consultations for you and your family + free eye test vouchers redeemable at SpecsaversPermanent Health Insurance income protection for long-term illnessLife Assurance for additional peace of mind6 weeks' annual leave, increasing with length of service + holiday carry-over option of up to 1 week per yearLong service awards bonuses up to £1,500 and additional time offAviva pension scheme with company contributions and access to Aviva discountsEmployee Assistance Programme (EAP) with 24/7 support for legal, financial, and emotional mattersWhy Join Jemca? At Lexus Edgware, you'll become part of a supportive aftersales team where customer service and teamwork are at the heart of everything we do. Working alongside an experienced Parts Advisorand a wider service team, you'll have the opportunity to develop your skills within one of the UK's leading Toyota and Lexus retailer groups.What's Next? If you're looking for your next opportunity within automotive parts and want to join a respected dealership with excellent training, support, and career prospects, we'd love to hear from you. Apply now and we'll get back to you within 48 hours.Consultant: Chanté BudhooReference: RPOALLTPBN1_UKTJ