Lead Worker YPLWS

VRF - 178165Lead Worker - Birmingham£26,227.50 per annum37.5 hours per week - Permanent Contract5th August 2026About the roleTo provide person centered support to customers, reporting any safeguarding concerns in line with policy and procedure. To support customers with life skills and empower them to make a positive contribution to society and become self sufficient; this includes recording case studies that reflect achievements of outcomes.What you'll be doingProviding a flexible, responsive service which operates in a timely and person centred mannerSignposting customers to relevant sources of information, support, guidance and adviceEffectively working in partnership with external agencies for the benefit of customersCompleting and following clear risk assessments, and adhering to the organisations Health and Safety PolicyCompleting and maintaining accurate records in line with the requirements (including detailed support plans, risk assessments and regular checks).Ensuring all service delivery is non-judgemental and is delivered in line with equality and diversity requirements.Accurately record and capture client risk information and contribute to the formation of risk management plans.To ensure the health, wellbeing and safety of vulnerable adults, young people and children in line with Safeguarding regulations. Play an active role in working flexibly to support the service as and when necessary.Follow all lone working arrangements to insure personal safety.Attending all training courses and delivering on the outcomes.Ensure that in the event of an incident that the incident management policy is followed.Communicate effectively; verbally, non-verbally and in writing.Sensitively adapt language and communication style.Who we're looking for?A working knowledge of legislation in regards to delivering support to vulnerable people.Experience of working within a busy support environment.Experience of keeping accurate and compliant records.Experience of working with Microsoft applicationsThe ability to work both autonomously and as part of a team.Accountable.Reliable and punctual.TrustworthyAbility to maintain confidentiality.Why join us?This is not just a ‘job' this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day.Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:TrustworthyCollaborativeAccountablePeople FocusedCaring in all we doThe benefits34 days annual leave, plus the option to purchase up to 5 additional daysA day off for your birthday4 days off when you move homeLife assurance (3 x salary)Employee Assistance programme & wellbeing programmeFlexible Working optionsLearning & Development opportunitiesWho we are?Trident Group has over 60 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more.The Group consists of;Trident Housing, which provides landlord services for the Group in respect of housing management and maintenanceTrident Reach, which is a registered care and support charity delivering trauma informed care and support services.We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.As a Disability Confident Committed Employer, we have committed to:ensure our recruitment process is inclusive and accessiblecommunicating and promoting vacanciesoffering an interview to disabled peopleanticipating and providing reasonable adjustments as requiredsupporting any existing employee who acquires a disability or long term health condition, enabling them to stay in workat least one activity that will make a difference for disabled peopleHow to apply?If you think this role is a good fit for you, click apply and upload your CV!All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.As an organisation we do not offer visa sponsorships. Only applicants with existing right to work in the UK will be consdidered.Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).We reserve the right to close this vacancy early should sufficient applications be received.At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.TPBN1_UKTJ