Multi Trader

Location: Hertfordshire, North London & West London (multi-site role)Salary: Competitive + Company Vehicle/Allowance + BenefitsAbout the RoleWe are seeking a proactive and customer-focused Customer Care Engineer to join our growing team, supporting new build residential developments across Hertfordshire, North London, and West London .This is a hands-on role where you will be responsible for carrying out remedial works and resolving customer defects in occupied homes, ensuring a high standard of finish and excellent customer satisfaction.Key ResponsibilitiesAttend occupied properties to diagnose and rectify defects in line with warranty guidelinesCarry out a range of remedial works including carpentry, finishing, and general maintenance tasksDeliver a high level of customer service when dealing with homeownersManage your own workload and diary across multiple live developmentsLiaise with the Customer Care team, Site Managers, and subcontractors to coordinate worksMaintain accurate records of works carried out and materials usedEnsure all works are completed safely and to a high standardAbout YouPrevious experience in a similar role within house building or construction is highly desirableStrong carpentry background preferred (first or second fix experience advantageous)Multi-trade skills are beneficial (e.g. plastering, decorating, basic plumbing)Excellent customer service and communication skillsAbility to work independently and manage multiple tasks effectivelyStrong attention to detail and problem-solving mindsetFull UK manual driving licence (essential)What We OfferCompetitive salary packageCompany van or car allowanceTools and equipment providedOpportunity to work with a growing and reputable house builderSupportive team environment and career progression opportunitiesTPBN1_UKTJ