Senior Business Administrator

Senior Business Support AdministratorLocation: East GrinsteadSalary: £28,000 - £33,000Full Time | PermanentThe RoleGold Group are a highly successful recruitment agency based in East Grinstead, West Sussex established in 2000 we partner with leading organisations across engineering, technology, construction, life sciences and defence. As an Employee-Owned Trust (EOT) our people are the heart beat of the business.We're looking for a highly organised, proactive, and personable Senior Business Support Administrator to become the operational heartbeat of our growing recruitment business.You'll be at the center of everything that keeps the business moving - supporting consultants, managing contractor compliance, producing contracts, coordinating operational projects, improving systems, and helping us embrace new technologies including AI.Senior Business Support Administrator duties includeContractor & Compliance ManagementProducing contractor contracts and onboarding documentationPreparing and managing Umbrella Terms of Business and client agreementsMaintaining contractor records and compliance filesChasing clients, contractors and suppliers for documentationSupporting audits, compliance activities and quality processesLead and co-ordinate on ISO auditsAttend Senior Management meetingsEnsuring all records are accurate, compliant and up to dateSupporting the recruitment team with administration and operational processesProducing reports, KPI dashboards and management informationManaging CRM, job board and system administrationCoordinating business projects, process improvements and system upgradesSupporting tenders, commercial documentation and client requirementsOrganising team events, incentives and internal communicationsLiaising with our IT MSP with any IT issues and setting up new startersHelping us improve processes through automation and AI toolsStock check of office equipment and order as and when requiredExperience requiredPrevious experience in either Sales Support, or Office Administrator or HR or Compliance Administrator or Office Co-ordinator or Business Executive or Customer ServiceExperience producing contracts and business documentationStrong administration and organisational skillsExcellent Microsoft Office skillsExperience with CRM systems and databasesUnderstanding compliance processes and contractor administration would be highly advantageousKnowledge of ISO beneficialIf you enjoy working as part of a team in a fast paced environment then please do give me a call to discuss furtherServices advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.TPBN1_UKTJ