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Posted 23 July, 2026

Customer Service Assistant

Heart of England Cooperative Society
Rugby, ENG, GB Full Time

Job Description

Looking to start or grow your retail career? We're recruiting Customer Service Assistants to join our food store teamNew Bilton, Rugby | 12 hours per week | PermanentThis is more than just a shop floor role - it's your opportunity to build a career in retail, with a clear pathway to Team Leader and Store Manager roles. Must be flexible with working different shifts, evenings and weekends, experience preferred but not essential as full training will be given, must be able to travel to and from store as limited public transport in the area.About UsAt the Heart of England Co-operative Society, we've been serving our communities since 1832. As an independent Co-operative, we put people at the heart of everything we do - from our customers and members to our colleagues. With continued growth across our food stores, now is a great time to join us and develop your career.What You'll DoAs a Customer Service Assistant, you'll play a key role in keeping our store running smoothly while delivering a great shopping experience: Deliver friendly, helpful, and efficient service to every customerKeep shelves fully stocked, well-presented, and shop floor readyHandle deliveries, replenishment, and stock rotationMaintain high standards of cleanliness and food safetySupport promotions and merchandising activityWork as part of a team to achieve store targetsYou'll be visible on the shop floor, ready to help customers and step in wherever needed to keep the store running at pace.What We're Looking For A strong customer focus and positive attitudeReliability and a willingness to learnAbility to work in a fast-paced retail environmentGreat teamwork and communication skillsRetail experience is helpful, but not essential - we'll provide full training.Why Join Us?Progression & Development Clear pathway to Team Leader and Store Manager rolesOngoing training and development to support your career growthOpportunities across our expanding store networkColleague Benefits Competitive hourly rate of £12.71Generous holiday entitlementStaff discount across our storesPension schemeEmployee assistance programmeOpportunities to get involved in community initiativesBuild Your Future with UsIf you're looking for a role where you can learn, grow, and progress in a supportive retail environment, we'd love to hear from you. Apply today and take your first step towards a rewarding career in food retail.TPBN1_UKTJ