Supervisor

Retail Supervisor | Richmond, London | Up to £31,000 + BenefitsWe are seeking a motivated and hands-on Supervisor to support the leadership of a fashion boutique in a high-performing store for a well-established, founder-led premium British retail brand.Located in Richmond this multi-brand boutique is Known for its carefully selected collection of contemporary fashion and accessories. This is a fantastic opportunity to play a key role in delivering strong weekly performance while contributing to a brand built on offering unique shopping experiences and timeless styles.The RoleAs Supervisor , you will support the manager in driving performance on the shopfloor, leading by example and ensuring the team delivers outstanding service.You will help create a high-energy, sales-driven environment, maintaining operational standards while acting as a role model for customer experience and team engagement.This is a high-density environment requiring energy, resilience, and strong commercial awareness. You will take ownership of the shopfloor during key trading periods and support the wider leadership team in delivering store success.Key ResponsibilitiesSupport the management team in motivating and developing a high-performing teamLead by example on the shopfloor, driving sales and delivering an exceptional customer experienceContribute to achieving key KPIs including UPT, ATV, and customer captureMaintain high standards of visual merchandising and overall store presentationSupport day-to-day operations, including stock, replenishment, and general store tasksTake responsibility for the shopfloor during trading periods, ensuring smooth daily operationsProvide guidance and support to team members, helping to build confidence and capabilityAbout YouExperience in a Supervisor or senior sales role within a premium or service-led retail environmentA hands-on team player who enjoys being on the shopfloorPassionate about delivering exceptional customer experiencesCommercially aware, with a basic understanding of retail KPIsResilient and adaptable in a fast-paced, high-volume environmentStrong attention to detail in product presentation and store standardsHas previous experience or a strong interest in digital marketingPositive, proactive, and confident in supporting and guiding othersThe EnvironmentFounder-led business with strong values and clear directionCollaborative culture where ideas are encouraged and valuedHigh trust with opportunities to take ownershipShopfloor-first approach focused on service, sales, and team engagementInclusive, supportive, and professional team environmentWhat's on OfferUp to £31,000 salaryFantastic commission scheme earning up to £500 per month£1,200 per year uniform allowanceNo late trading hoursOpportunity to grow within a premium retail environmentWork within a respected and established retail brandIf you are an ambitious Supervisor looking to grow within a fast-paced retail environment, we would love to hear from you.BH36297TPBN1_UKTJ