Head of Channel Development & Partner Services

ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! *JOB DETAILSAt Apogee Corporation, we are shaping what modern workplace services look like - combining over 30 years of experience with the innovation strength of being an independent subsidiary of HP Inc. We help organisations work smarter, faster, and with far less friction.Our ambition is simple but bold - to be the first-choice Workplace Services Provider for customers and their people, creating seamless experiences that enable productivity wherever work happens.We are now looking for a Head of Channel Development & Partner Services to build and scale our indirect technology services business. This is a pivotal commercial leadership role where you will design, shape, and grow how our services are taken to market through partners.This is not a maintenance role. It is about creation, structure, and scale.What you will be doingYou will take ownership of developing Apogees indirect services proposition and turning it into a repeatable, commercially strong partner model. You will work across Sales, Operations, Product, and Finance to ensure everything we offer through partners is both deliverable and profitable at scale.You will:Design and develop repeatable managed service offerings for indirect partnersShape commercially compelling propositions, pricing models, and service documentationNegotiate contracts, SLAs, and commercial terms with strategic partnersOwn commercial performance across revenue, margin, and growth for the indirect channelBuild and develop relationships with key partners across Managed Print Services, Managed Service Providers, HP ecosystem partners, and wider technology organisationsEnable partners to successfully position and sell Apogee servicesIdentify new revenue opportunities through service expansion and partner growthWork closely with operational teams to ensure services are deliverable, scalable, and efficientResolve commercial or delivery challenges where needed, balancing customer expectations with operational realityBuild and manage a healthy pipeline and use data to drive performance improvementA typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This is a remote role, with occasional travel required for meetings in our offices and with partners.SKILLS AND EXPERIENCE REQUIRED Strong experience in Technology Services, Managed Services, or Managed Print ServicesA proven track record of building or shaping commercial service propositionsConfidence negotiating complex commercial agreements and contractsExperience working within indirect or partner-led sales environmentsOwnership of commercial outcomes, including revenue and margin accountabilityStrong collaboration experience with operational delivery teamsWe value candidates with AI literacy individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business.BENEFITS Flexible working options33 days holiday including bank holidaysHoliday purchase schemeEnhanced family friendly benefits (maternity, adoption, paternity and IVF)2 paid days off per year for voluntary work to support our local communitiesStaff Reward SchemePension schemeLife assurance 4 x salarySponsorship for professional development and membershipsEmployee Assistance Programme, includingfinancial wellbeing supportMental health first aider support programmeCycle2work schemeDiscounted Gym MembershipEye care voucher schemeFree flu vaccinationsEmployee social events and recognition activities throughout the yearHP Employee discount programmesMobile phone discountsWHY JOIN APOGEE At Apogee, our values Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them.Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 we are committed to making your experience inclusive and accessible.We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.Our award-winning customer service speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation.Our application form is quick and easy no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.Ready for a fresh start but feeling nervous after time out of work? Youre not alone the Talent Team at Apogee are here to support you every step of the way and help you take that first step back into work with confidence. 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