Sales Manager

Role: Sales Manager Location: Outskirts of Maidstone, Kent Salary: £40,000£50,000 DOE Hours: Monday to Friday Contract: Permanent | Full-Time Are you an experienced sales professional with a passion for leading teams and driving operational excellence? Do you thrive in a fast-paced manufacturing environment where you can make a real impact on both people and processes? Our client, a leading manufacturer of bespoke products, is looking to recruit a Sales Manager to join their team on the outskirts of Maidstone. This is a fantastic opportunity for a confident leader to oversee the internal sales function, ensuring a seamless customer journey from initial enquiry through to production scheduling and order fulfilment. Key Responsibilities - Build and maintain strong relationships with customers, internal departments and production teams to ensure projects are delivered successfully. - Monitor departmental KPIs, analyse performance and provide regular reports to senior management. - Identify opportunities to improve sales processes, operational efficiency and customer service standards. - Lead, motivate and develop the internal sales team, creating a positive and collaborative working environment. - Ensure customer quotations are commercially competitive, accurate and issued within agreed timescales. - Manage the sales process from initial enquiry through to order processing, production scheduling and fulfilment. - Maintain accurate customer, quotation and order records using ERP and CRM systems. - Support the team by providing technical and commercial guidance where required. - Ensure all sales processes are carried out in line with company procedures and ISO quality standards. - Coach, mentor and develop team members through regular training and performance reviews. About You - Proven experience leading and developing a successful sales or commercial support team. - Previous experience within sales operations, estimating, commercial administration, sales office management or a similar role. - Strong technical knowledge, ideally within manufacturing, engineering, construction or a related industry. - Experience using ERP and CRM systems to manage customer and sales information. - Commercially aware with strong analytical and problem-solving abilities. - A proactive, positive and hands-on management style with a passion for developing people.TPBN1_UKTJ