Workshop Controller

Workshop Controller -BristolSalary £34,000 Basic OTE £40,000 + CarWorking hours- Monday - Friday, 8am - 6pm, 1 in 4 Saturday morningsRef 31056We have a new job vacancy available for a Workshop Controller in Bristol. My client are one of the UK's leading main dealerships in the area & they're rapidly growing, making it the best time to join. This role suits a Workshop Controller with previous experience as a Vehicle Technician, looking for a long-term career. If youre a experienced Workshop Controller at a main dealer or independent then apply now!Workshop Controller Benefits:Progression opportunitiesGreat Bonus OpportunitiesCar AllowanceCompany PensionCompany DiscountsGreat Training & developmentWorkshop Controller Role:Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completionMonitor job progress, review job cards, and ensure accurate job timing for costing purposesManage all warranty and additional work procedures, ensuring correct documentation and customer authorisationsMaintain agreed service levels and ensure the smooth daily running of the workshopBuild and maintain strong relationships with internal teams and external customers to ensure consistent service deliverySupervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as neededEnsure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standardsMonitor and contribute to financial performance, supporting cost control and efficiency improvementsHandle and resolve customer complaints in a timely and professional mannerContinuously review and improve workshop operations, promoting a culture of service excellence and continuous improvementWorkshop Controller Requirements:Full UK driving license1+ years experience as Workshop ControllerMain dealership experience preferred but not essentialConsultant Jack AdamsSWOJOctane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.TPBN1_UKTJ