Internal Account Manager

Internal Account ManagerLocation: HorsforthSalary: £40,000p/a plus excellent benefits including a generous discretionary company bonus and 23 days annual leave + stats (increasing with length of service) and much more.Our client is a market-leading organisation with a strong reputation for service excellence and trusted partnerships. They are dedicated to supporting their clients success by providing tailored solutions and high-quality products that drive growth and performance.As Internal Account Manager, you will support the externally based Account Manager in managing and developing a portfolio of B2B accounts. The successful candidate will focus on building strong, long-term client relationships, protecting existing business in a competitive market, identifying opportunities for growth, and delivering outstanding customer service.This is a full-time, office-based role within a fast-paced environment. Client visits may occasionally be required on an ad hoc basis, however the primary focus of the role will be account management and client support from the office.Internal Account Manager Responsibilities:Build and maintain strong client relationships with existing accounts, acting as a key point of contact for day-to-day enquiriesSupport the externally based Account Manager in managing and developing customer accountsEnsure clients are always using the most suitable product from a wide and varied product rangeIdentify opportunities to upsell and cross-sell products or services to drive revenue growth within existing accountsAchieve monthly KPIs for sales activityManage pricing and margin to ensure GP% is maintained and improved where possibleCarry out monthly reviews of account spend and profitabilityFollow up all quotes in a timely mannerPlan and attend sales appointments with accounts when requiredCandidate requirements:Previous experience in sales account management, ideally within a fast-paced commercial environmentExperience in product sales is highly desirableStrong commercial awareness with the ability to identify growth opportunitiesExperience managing or supporting a portfolio of B2B accountsExcellent communication skillsAbility to build lasting client relationshipsCustomer service-focused approach with a commitment to exceeding client expectationsUnderstanding of profit margins, sales data, and reporting to support informed decision-makingWillingness to learn and develop knowledge across a large and varied product rangeTo apply for this Internal Account Manager role, please submit your CV via the link or contact Beth Davies at Unity Resourcing for further information.TPBN1_UKTJ