Sales Account Manager

Sales Account ManagerAbout the RoleAn exciting opportunity has arisen for a proactive and customer-focused Sales Account Manager to join a growing UK-based business operating within the construction, facilities management, and fire safety sectors.This is a varied B2B role combining both business development and account management responsibilities. The successful candidate will be responsible for building long-term client relationships, generating new business opportunities, and delivering exceptional customer service to an established customer base.The role would suit someone who enjoys developing relationships, identifying opportunities, and working in a fast-paced commercial environment.Key ResponsibilitiesBusiness DevelopmentSource and prospect new business opportunities through a variety of channelsIdentify and bid for tender opportunitiesSupport the onboarding of new customersCollaborate with internal teams to create bespoke product solutions and customer-specific materials where requiredAccount ManagementBuild and maintain strong relationships with existing customersConduct regular customer reviews with key accounts, both online and in personAct as the main point of contact for customer enquiries and ongoing supportGeneral DutiesRespond to customer enquiries in a timely and professional mannerMaintain consistent outbound activity via phone and emailManage customer-related project work where requiredProvide solutions and support for customer issues and queriesLiaise with internal departments to ensure customer requirements are delivered accurately and efficientlyCandidate RequirementsExperienceMinimum 1 year of experience in a sales, account management, or customer-facing roleQualificationsGCSEs (or equivalent) requiredA-Levels, degree, or equivalent qualifications desirableSkills & AttributesExcellent verbal and written communication skillsStrong relationship-building and customer service abilitiesEffective problem-solving skillsGood organisation and time managementProactive and self-motivated approachResilient and positive attitudeAdaptable and able to manage changing prioritiesReliable with strong attention to detailTPBN1_UKTJ