Sales and Project Coordinator

Job Description:Job Title: Sales & Projects CoordinatorEmployment Type: Maternity CoverJob Purpose:To support equipment sales activity and coordinate customer project solutions, ensuring smooth delivery from quotation through to installation and invoicing. The role focuses on delivering excellent customer service, accurate administration, and efficient coordination across departments.Key Duties and Responsibilities:Sales & Customer SupportSupport equipment sales KPI performanceBuild and maintain positive relationships with customersManage high volumes of incoming calls and emails, ensuring timely and professional responsesPrepare accurate quotations and support conversion to ordersMaintain up-to-date knowledge of products, services, and market developmentsProject Coordination & AdministrationInput project quotations and orders onto systems accuratelyRaise and manage purchase orders with suppliersLiaise with suppliers to ensure timely delivery of equipment to the warehouseCoordinate with logistics to ensure stock availability for project deliveryWork closely with Project Managers to support project administration and orderingAssist in ensuring projects are completed, invoiced, and closed accuratelyOperations & CoordinationCoordinate equipment installations with internal teams and subcontractorsSupport effective route planning for deliveries and installationsIssue daily delivery schedules for projects and van sales as requiredGeneral ResponsibilitiesWork collaboratively across sales, service, logistics, and project teamsUndertake additional duties as required to support business needsExperience Required:Experience in sales, customer service, or project coordination roles in a fast-paced, high-pressure environmentProven ability to manage complex information and competing prioritiesStrong administration and customer-focused backgroundExperience within catering, equipment, or related industriesCRM system experienceStrong IT skills including Microsoft Office and ERP systemsExcellent communication and telephone mannerStrong organisational and time management skillsHigh attention to detail and accuracyAbility to prioritise workload and meet tight deadlinesTPBN1_UKTJ