Housing Officer

Job Title: Housing Officer Location: Inverness Salary: Equivalent to up £50,000 per annum, depending on experience Job Type: Temporary (Immediate start until end of November) | Full timeThe Opportunity: Our client, an established organisation within the housing sector, is seeking an experienced Housing Officer to join their team on a temporary basis until the end of November.This is an excellent opportunity for a confident and capable housing professional who can manage their own patch, deliver a high quality tenancy management service and support tenants to sustain their homes and communities. Youll be joining a fast paced and customer focused environment where no two days are the same.Hybrid working is available following initial training, alongside a flexible working policy.Key Responsibilities:Manage a designated tenancy patch, delivering a proactive and customer focused housing management serviceCarry out tenancy sign-ups, terminations, tenancy changes and estate inspectionsConduct regular tenancy visits, property checks and sustainment support visitsManage and investigate anti-social behaviour cases and neighbour disputes using early intervention and enforcement toolsSupport allocations, viewings and void turnaround processes to minimise rent lossWork closely with internal teams and external partners including local authority services, health professionals and support agenciesSupport vulnerable tenants through safeguarding, tenancy sustainment and appropriate signpostingMaintain accurate records and ensure compliance with relevant housing legislation and organisational proceduresRequirements: EssentialPrevious experience working as a Housing Officer or in a similar housing management roleStrong understanding of Scottish housing legislation and tenancy management processesExperience dealing with ASB, tenancy sustainment and estate managementExcellent communication, negotiation and problem solving skillsAbility to manage a varied caseload independentlyExperience working with vulnerable customersStrong IT skills including Microsoft 365 and housing management systemsFull UK driving licence and access to a vehicleEnhanced Disclosure Scotland clearance (or willingness to obtain)CIH Level 4 (or working towards)DesirableExperience within a Housing Association or local authority housing serviceKnowledge of trauma informed practiceExperience attending multi agency meetings (e.g. MARAC / MAPPA)Supervisory or mentoring experienceWhat's on Offer:Equivalent salary of up to £50,000 per annum, depending on experienceTemporary contract until end of November to finish a maternity coverMonday - Thursday: 9 am 5 pmFriday 9 am 4:30 pm1 hour lunch breakHybrid working following trainingFlexi-time policy available after trainingImmediate start availableAbout You:You are an experienced Housing Officer who enjoys autonomy, problem-solving and delivering a high-quality tenancy service. You are confident managing your own workload, engaging with tenants and partners, and handling complex housing issues in a calm and professional manner.How to Apply: For any questions ahead of applying, contact Global Highland.TPBN1_UKTJ