Assistant Manager

Assistant Branch ManagerLocation: Southampton, HampshireSalary: £30,000 - £32,000 + BonusesWe are looking for an enthusiastic and motivated Assistant Branch Manager to join our Southampton branch. Working closely with the Branch Manager, you'll play a key role in the day-to-day running of the branch, supporting customers, coordinating operations, and helping drive branch performance.This is an excellent opportunity for someone with supervisory, sales, or administrative experience who is looking to develop their career within a stable, well-established, and growing business.What We Offer£30,000 - £32,000 salaryMonthly and quarterly performance-related bonus scheme4 weeks holiday plus bank holidaysCompany pensionHealthcare cash planFriendly and supportive team environmentFull training providedOpportunity to develop within a growing businessThe Role / ResponsibilitiesSupporting the day-to-day running of the Southampton branchWorking closely with the Branch Manager to maintain efficient branch operationsHandling customer enquiries, sales, and order processingAssisting with stock control and goods managementResponding to emails and telephone enquiriesSupporting customers both in person and over the phoneChecking deliveries against delivery notesAssisting with loading and unloading stock when requiredMaintaining high standards of customer serviceWhat We're Looking ForPrevious supervisory, sales, or administrative experienceStrong customer service and communication skillsOrganised and able to manage multiple tasks effectivelyConfident dealing with customers, suppliers, and colleaguesSales-focused with a proactive attitudeComfortable using email, Microsoft Office, and order management systemsStrong attention to detail and problem-solving skillsAble to work effectively as part of a teamA practical, hands-on approach to workDesirable ExperienceExperience within garage doors, construction, builders' merchants, home improvement, or trade-related industriesExperience supporting branch or operational activitiesStock control and goods handling experienceWorking HoursMonday to Friday: 7:30am - 5:00pmSaturday: 9:00am - 12:30pm (rota basis)If you're looking for a varied role with responsibility, career development opportunities, and the chance to be part of a successful and growing business, we'd love to hear from you.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.TPBN1_UKTJ