Nursecall Field Engineer

An excellent opportunity for an experienced Nursecall Field Engineer to join a well-established company.Job Type: Full-Time, Permanent.Salary: £30,000 - £40,000 Per Annum, Depending on Experience.Location: South of England,mainly Oxfordshire, Hampshire, Kent, Devon etc. although expect reasonable travel to further areas throughout the region.Working Hours: Monday to Friday, 0900 - 1730 (Overtime Opportunities).About The Company:They areproud to be one of the UKs leading providers of healthcare technology.Their teamspecialisesin installing and managing digital nurse call systems and fall prevention technology for care and nursing homes. They also offer servicesin Internet, Wi-Fi connectivity, telephone systems, mobile handsets, and more. No matter where clients are in their digital transformation,they arehere to help.Job Description:We are currently looking for aNursecallField Engineer to join our team and help us to provide the highest quality of installation and maintenance service of nurse call systems.This role willgenerally coversome semi-national travel however you should be based in the South of England (e.g.Oxfordshire, Hampshire area or similar).It'stypical to have up to a2-hourcommuteto the job.Occasionallytravel further afield will berequired,e.g.to Ise of Wight.You must consider that there could be installations up toMidlandsarea or beyond, however we will try to limit your work area to the South of England where possible.You must have strong nurse call experience, ideally on Wireless Nurse Call Systems such as Medicare Systems, Courtney Thorne, ARM,etc. Whilstwired Nurse Call experience is also valid, we would prefer some wireless experience where possible. Experienceonfire alarms or other addressable call systems is acceptable.This is ahands-onroll - you will be issued tools and be hands-on, so being confident and practical isa must. Technical competence is something that can always be worked on, but you must be able todemonstrateyou have confidence and a good grounding in nurse call.You must be technically literate andcompetentwith modern technology, e.g. an understanding of Android, basic IP addressing / networking, Microsoft Windows etc. - we aren't expecting you to be a software developer, but we need to ensure you are happy troubleshooting Microsoft Windows onWiFiconnection issues, software updates and installing filesetcwhich is required for some Microsoft Windows based Nurse Call systems.Experience, Knowledge and understanding of networks and IP based systems is desirable.About The Role:As aNursecallField Engineer, you willbe responsible forservicing existingnursecallsystems (Mainly Medicare andIntercall), as well as new installations of their HARISNursecallsystemacrossthe North of England. This willbe includingfault finding to resolve problems, programming call points, replacing effected components and installing new peripherals. This is entirely within adult social careenvironments(care homes, nursing homesetc).You may also need to install a small number of data cables tofacilitatenurse call equipment, so you should be confident inchasewalls, drilling holes, running andterminatingdata cablesKey Duties:Testingnursecallsystem functionality to faultfindissuesSetting up new display screens and call points to replace faulty unitsProvidingon sitetraining on system functionalityInstalling new peripherals and accessories on nurse call systemsInstalling new nurse call systemsRunning a small amount of CAT5e/CAT6 Data Cables to support new hardware installationsInvestigating Wi-Fi or other IT faultsRacking and patching IT equipment in data cabinetsYou will be the face ofthe company whilst on site with customers, so great people skills will be important - often in a technical situation, customers will look to you for help and guidance, so being able to translate complex terms to simple explanations for non-technical staff is a great skill.Ultimatelythis is an opportunity to develop with a chance to build a rewarding career in a small professional companyCandidate Requirements:Full UK drivinglicensePass a DBS Basic Disclosure (formally referred to as a CRB check)Have a fluent competency in EnglishHaveright to remain / right to work in the UK (we will not sponsor employment / residency)Company Benefits:Company vehicle with Fuel cardCompany laptopCompany phoneOvertime opportunitiesUniform with IDAll tools and equipment paid for30 days annual leave + bank holidays + your birthdayIf you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.TPBN1_UKTJ