Lead Service Coordinator

Position: Lead Service CoordinatorLocation: Office-Based Kings Cross Salary: up to £38k, depending on experinceOur client is a major service provider in London with over 50 years of success and continued growth. They're seeking a Lead Service Coordinator to take contract ownership and work closely with the operations manager and service desk manager.The Lead Service Coordinator will join their ever-expanding Energy Services Division. This division operates across London, managing a range of blue-chip portfolios. The work carried out is a mixture of planned maintenance and repair works as well as reactive works from our call-out service.As the Lead Service Coordinator, you will be working out of the company's office in Kings Cross Monday to Friday.Schedule all works across the flagship contractAnswer inbound calls from clientsRaising and scheduling jobsProvide updates on workArranging engineers and Subcontractors to attend worksCompile reports for ongoing works, client and senior managementManage SLA & KPIsRaising purchase ordersManaging material ordersLead Service Coordinator Job RequirementsExperience in the HVAC and FM industryOffice based in Kings CrossPrevious role held Service coordinator/Helpdesk or similarHighly Adept in handling in bound calls for customer queries and service requestsHighly proficient in CAFM systems, MICROSOFT Word, Excel, PowerPoint, OutlookAdministration responsibilities including filing, preparing documents, receipting, keeping and updating recordsService Coordinator Salary & BenefitsBasic Salary of £32,000-£38,000 DOE08:00-17:00 Monday to Friday - Office based in Kings CrossOvertime available23 days holiday + Bank Holidays - increasing with servicePension 4%Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.TPBN1_UKTJ