Korean Speaking Customer Advisor - Remote

Rewards & Benefits on Offer;Remote working from day one!Monday Friday working hours, no weekends.Employee assistance programmeProfit sharingCompany pensionCasual dressFree flu jabsOption of a flexible contract or a permanent contractEligible employees can earn a share of the profits from the company.Employee of the quarter awards (prizes have included trips for two, brand new laptop or tv, yearly gym membership, etc)Ongoing training, coaching and progression opportunitiesThe Company Youll be working forMTrec Commercial are proudly representing our industry leading client on their search for a Korean Speaking Customer Advisor to join their expanding team on a part time basis. We are open to applicants who live UK wide, equipment and full training is provided. If you feel you have the required skills and experience, then please apply for an immediate response!The Role you will be doingConduct calls in order to generate high quality leadsAcquire, with training, good knowledge of product features and applications and be able to utilise this information efficiently within your communicationUnderstand the needs of the prospective customer and react accordinglyMaintain organised and detailed records of customer interactionsResearch contacts and consider their requirements prior to communicationSupport your colleagues and work as a teamDeliver a very high standard of quality and professionalism at all timesAbout youExceptional communication skills; both written and spoken in Korean and EnglishPositive attitude and result drivenGood team and interpersonal skillsConfidence to direct the course of a conversation and handle objectionsWell-organised and conscientious, with excellent attention to detailAbility to quickly learn new processesFluency in an additional language (ex: German, French, Spanish, Italian, Portuguese, Mandarin, Japanese)Educated to degree level or equivalent professional experienceExperience with CRMExperience in a call centre or any target-driven environment (lead generation, telesales, B2B, customer service, etc)You must be able to work Monday Friday 6am 10amTPBN1_UKTJ