Customer Service Advisor
Job Description
Reed Business Support are recruiting for a Customer Service Advisor on behalf of our valued clients. This Customer Service Advisor opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Customer Service Advisor, you will play a key role in supporting the wider team and delivering an excellent customer experience.
About the Role:\n• Handling inbound and outbound customer enquiries via phone and email
\n• Resolving queries efficiently while maintaining a high level of professionalism
\n• Updating internal systems with accurate customer information
\n• Working closely with internal departments to ensure smooth service delivery
\n• Delivering exceptional service and building strong customer relationships
About You:\n• Previous experience in a customer service, call centre, or retail environment desirable
\n• Excellent communication and listening skills
\n• Strong problem-solving ability and a calm, professional approach
\n• Confident using Microsoft Office and CRM/customer systems
\n• Positive, adaptable, and team-focused
\nIf you are interested in this Customer Service Advisor role, please apply today. Reed Business Support look forward to assisting you with the next step in your career.
