Loading Bay Operative

We're now recruiting for a Loading Bay Operative to join us at our development, Pan Peninsula. Important to note Hours: 7:00 - 19:00. Shift Pattern: 4 on - 4 off. Location: E14, Canary Wharf. Salary per hour: £14.25 Contract: 40 hpw average/permanent What you'll be doing • To maintain a robust operational process to effectively control vehicle access to/from the loading bay as detailed in the Daily Consignment Sheet. • To ensure main entrance and public highways are not permitted to become congested by vehicles awaiting delivery to site. • To assist with security of residents, staff, contractors and site retail unit deliveries and dispatches to and from site, ensuring all Delivery & Dispatch Notes are signed for and recorded. Copies to be attached to the Daily Consignment Schedule. • To implement Health & Safety for loading bay operations, adhering to current standard operating procedures and legislation. • To assist with the site fire and emergency procedures policy and ensuring relevant preventative measures undertaken. • To Liaise with DM for any departmental issues. • To ensure that all delivery/dispatch requests and enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner adhering to the relevant process and movement log sheet on every occasion. • To control the use of the loading bay lift, ensuring that policies & guidelines are followed at all times. • To ensure that waste paladin bins are ready for collection on the day stipulated by the Cleaning Operations manager. • To ensure the loading bay is secured at all times with any unauthorized access challenged & dealt with in an appropriate manner. • To liaise with the Duty Manager and FCC/Concierge at all times in relation to requests for deliveries to & from the site via the loading bay and advising on available windows for deliveries/dispatches from via the Daily Consignment Schedule • To locate vehicles and direct drivers to their allocated waiting or loading point as detailed on the Daily Consignment Schedule. • To meet vehicles on the access road and show drivers to the holding area or request that they move off site – not to allow any external parking on the main access road. • To ensure all delivery vehicles remain parked in their designated area at all times until instructed to access the loading bay or to leave the site. • To ensure that all deliveries/dispatches are carried out in a timely and professional manner at all times. • To monitor and oversee the use of the goods lift, ensuring it is used in accordance with the relevant SOP. • To monitor H&S issues outside and within the loading bay to ensure minimum movement of non-essential persons. The loading bay remains a restricted area at all times. • To manage and maintain the Daily Consignment Schedule weekly in advance, ensuring regular deliveries are factored into the schedule. • To account for all delivery notes/receipts received and signed for via the loading bay, ensuring they are attached to the Daily Consignment Schedule to act as a proof of delivery. • To account for all dispatch notes/receipts received and signed-for via the loading bay, ensuring they are attached to the Daily Consignment Schedule. • To keep accurate records of all vehicle movement to and from the loading bay. • To carry out regular checks to ensure the loading bay area is kept in a clean, safe and free from hazard environment. Any fluid spills are to be attended to immediately. • To liaise with the refuse collection operatives and make sure all bins are in the loading bay ready for emptying. • To ensure that the no smoking policy is adhered to at all times, (especially delivery drivers). no food or drink is to be consumed in or around the loading bay. • To liaise with day / night security staff regarding any potential / real security issues. • To report any accidents within the accident report book. All serious incidents are to be escalated to both the General Manager and Deputy General Manager immediately. • To ensure that all keys are accounted for at the start/end of each day. • To ensure that any contractors working in the car park have the correct authority and are working to strict health & safety guidelines and the area of work is properly cordoned off. • To monitor and report any vehicle damage, incidents, or non-compliance whilst on site to the DM and escalate to the General Manager where necessary. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful • Experience in a residential post room/loading bay environment will be beneficial but not essential. • Have a positive, enthusiastic and self-motivated outlook, with high levels of customer service. • Demonstrate the ability to work on your own initiative whilst working as part of a team. What now?