Operational Support Manager

Are you organised, great at multi-tasking, and a people person? Then join our Operational Support Team!Operational Support ManagerJob reference: VAC000445Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BDSalary: £46,804 per annumContract: PermanentHours: Full-Time, 37 hours per weekPackage: Local Government Pension Scheme | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym FacilitiesAbout UsBuckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. We employ around 100 specialist Support Staff, from ICT to Fire Prevention. We are a diverse, welcoming community will you join us?Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working.About the RoleAn exciting opportunity has arisen for an Operational Support Manager. You will be responsible for:Managing the performance of the Service's Operational Support Administration team, which offers administrative support to our Prevention, Response & Resilience and Protection teams.Working with the Heads of Service for Prevention, Response and Resilience, Service Improvement and Protection to assist in the effective running of the Service.Acting as the system owner for the Services Premises Risk Management System (PRMS).Making day-to-day decisions on Operational Support issues and prioritising according to Service aims.About You:We are looking for someone who:Is motivated and highly focusedCan lead and manage a high performing teamHas great communication and people skillsIs a problem solver, actively looking for ways to improve the service we provideIs committed to development of others and themselvesTreats people fairly, with dignity and respectUnderstands, as public servants, we must act professionally and responsibly with authority assets, property and funds.Experience and Qualifications Required:Qualifications:A full driving licenseBusiness Management Degree level qualification, or equivalentIOSH or willingness to work towardsLevel 3 Safeguarding or willingness to work towardsExperience:Proven office/administration experience including multiple workstreamsExperience of managing individuals, including performance monitoringExperience of budget management and administrationHighly skilled in the use of Microsoft Office systems and the ability to utilise tools to improve workflow efficiency.Application Closing Date: Thursday 30th July 2026Interested?If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status, or disability are welcome.If there are any adaptions or adjustments we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.Everyone who works with us is required to have a DBS check.Abatement and Protected PensionIf are in receipt of a Firefighters pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority, you are required to notify Human Resources as Abatement Rules may apply.No agencies please.TPBN1_UKTJ