Head of Operations

Are you a Head of Operations? My client who are a leading bathroom accessories brand, designs and manufactures innovative bathroom accessories. They are looking for someone who has strong warehouse and logistics management and someone who has strong experience of managing a third-party logistics. Head of Operations PermanentTidworthHead of Operations Job Description \n

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• Provide strategic operational leadership by overseeing site performance and delivering against service, cost, quality, safety, and business growth objectives while fostering a culture of accountability and continuous improvement.
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• Lead end-to-end warehouse and logistics operations, including inventory, fulfilment, inbound/outbound processes, multi-channel distribution, and KPI performance to maximise efficiency, accuracy, and customer satisfaction.
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• Manage logistics partners and carrier relationships, overseeing 3PL providers, transportation suppliers, contract performance, commercial negotiations, and service improvement initiatives.
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• Develop and inspire high-performing teams by leading, coaching, and engaging colleagues, building succession plans, and promoting a collaborative, customer-focused, and safety-first culture.
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• Drive operational excellence and compliance through Lean and Six Sigma methodologies, data-driven decision-making, continuous improvement initiatives, and full adherence to health, safety, legal, and regulatory standards.
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Head of Operations Essential Experience/Skills/Qualifications\n

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• Proven experience leading operations with full responsibility for site performance in a distribution, logistics, retail, or eCommerce environment.
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• Strong background in warehouse and logistics management, including managing 3PL providers and parcel and freight carriers.
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• Commercially aware, with experience managing operational budgets, leading supplier tenders, and negotiating contracts.
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• Experienced in leading and developing large teams, creating a positive culture while improving performance and engagement.
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• Strong communicator with a track record of delivering operational improvements and building effective relationships with internal and external stakeholders.
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If you feel you’re a good fit for this position, please click ‘apply’