Receptionist / Business Administrator

Receptionist / Business AdministratorSt Albans | Full-Time | Permanent | £25,000–£30,000 DOEAre you someone who loves meeting people, thrives in a busy environment and enjoys variety in your day? We're recruiting on behalf of a highly respected professional services organisation for an enthusiastic Receptionist / Business Administrator to become the face of their St Albans office. This is far more than a traditional reception role. You'll be the first point of contact for clients while also supporting a range of business functions including administration, HR, events, learning & development and internal projects. If you're looking for a position where you can grow your skills and build a long-term career, this could be the perfect opportunity. The Role You'll play a key part in ensuring the office runs smoothly while delivering an exceptional experience for clients and visitors. Working alongside a friendly, collaborative team, you'll enjoy a varied workload where no two days are the same. Key Responsibilities Reception & Front of House \n

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• Welcome clients and visitors with a warm, professional approach
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• Answer and direct incoming calls
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• Coordinate meeting room bookings and ensure rooms are presentation-ready
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• Prepare refreshments for client meetings
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• Manage incoming and outgoing post, couriers and deliveries
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• Organise catering and office supplies
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• Maintain visitor logs and assist with office security procedures
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• Support the smooth day-to-day running of the office
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Business Administration \n

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• Diary management and meeting coordination
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• Prepare business correspondence and documentation
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• Support client onboarding and compliance administration
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• Scan, file and maintain confidential documents
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• Update internal databases and document management systems
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• Assist with HR administration and Learning & Development activities
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• Help organise company events, charity initiatives and employee engagement activities
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• Support business improvement projects and provide administration across multiple departments
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About You We're looking for someone who is:\n

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• Friendly, professional and approachable
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• Exceptionally organised with great attention to detail
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• Confident communicating with clients and colleagues
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• Able to prioritise multiple tasks in a fast-paced environment
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• Proactive and happy to take ownership of their work
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• A genuine team player who enjoys supporting others
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• Passionate about providing outstanding customer service
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Skills & Experience Essential \n

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• Previous experience in reception, administration or customer service
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• Excellent communication skills
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• Strong Microsoft Office skills (Word, Outlook and PowerPoint)
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• Professional telephone manner
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• Excellent organisational and time management skills
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• High level of accuracy and attention to detail
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Desirable \n

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• Experience within a professional services environment
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• Experience using document management systems
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What's in it for You? \n

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• Join a well-established and highly regarded organisation
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• Friendly, supportive and collaborative team
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• Excellent training and ongoing development
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• Opportunity to gain exposure across HR, administration, operations and business support
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• Varied role with genuine career progression opportunities
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• Be part of a business that values its people and invests in their future
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