Outreach and Sustainment Officer

Outreach and Sustainment Officer (Housing)Location: East LondonContract: 3-Month Ongoing ContractHours: 36 Hours per Week (Flexible Working Pattern)Rate:£24.12 per hour UmbrellaAbout the RoleWe are currently recruiting for an experienced Outreach and Sustainment Officer to join a dedicated Housing team in East London.This is an excellent opportunity to make a real difference by supporting people who are sleeping rough or at risk of homelessness. You will provide proactive, trauma-informed outreach, helping vulnerable individuals access accommodation, essential services, and ongoing support to enable them to achieve and sustain independent living.Key Responsibilities\n

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• Deliver proactive outreach to identify and engage people sleeping rough or at risk of rough sleeping.
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• Carry out assessments of individuals' housing, support, and welfare needs.
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• Provide practical advice, guidance, and signposting to housing, health, welfare, and specialist support services.
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• Support individuals moving into temporary accommodation, supported housing, or independent living, helping them to settle and sustain their tenancy.
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• Develop person-centred support plans focused on improving long-term outcomes.
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• Work collaboratively with internal teams and external partner agencies to coordinate effective support.
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• Conduct welfare and safety checks, ensuring risks are identified and managed appropriately.
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• Maintain accurate case records and ensure all work complies with relevant policies and procedures.
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About YouTo be successful in this role, you will have:\n

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• Experience working with people experiencing homelessness, rough sleeping, or complex needs.
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• Knowledge of housing legislation, homelessness services, and safeguarding practices.
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• Experience carrying out support needs and risk assessments.
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• A trauma-informed, person-centred approach to supporting vulnerable individuals.
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• Excellent communication and relationship-building skills.
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• The ability to work independently while managing a varied caseload.
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• Strong organisational skills and experience maintaining accurate case records.
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If you're passionate about supporting vulnerable people and have experience within housing, homelessness, or outreach services, we'd love to hear from you. Apply today!