Sales Analyst

Are you an analytical and customer-focused professional looking for your next challenge? EAC are recruiting for a Sales Analyst to join a successful and growing business, supporting key customer accounts through data analysis, order management, and exceptional service delivery.

Working closely with customers, suppliers and internal teams, you'll play a key role in ensuring the smooth running of the supply chain, identifying commercial opportunities, and delivering an outstanding customer experience.

\n
• Salary of £32,000
\n

\n
• Analyse sales performance, market trends and customer behaviour to identify opportunities for growth and highlight potential risks.
\n
• Manage the end-to-end customer order process, ensuring orders are fulfilled accurately, delivered on time, and meet customer requirements.
\n
• Maintain accurate account information and produce regular reports to support commercial decision-making.
\n
• Build and maintain strong working relationships with customers, suppliers and internal departments.
\n
• Monitor supply chain performance and communicate any issues that may impact customer deliveries.
\n
• Support the sales team by analysing sales performance and product trends, providing meaningful commercial insights.
\n
• Ensure account administration is completed accurately, maintaining high standards of data integrity.
\n
• Identify opportunities to improve processes, enhance efficiency and support continuous improvement initiatives.
\n
• Resolve customer queries and supply chain issues in a proactive and professional manner.
\n

The Ideal Sales Analyst:

\n
• Previous experience in a Key Account, Customer Operations or Commercial Analyst role.
\n
• Strong analytical skills with the ability to interpret data and produce meaningful reports.
\n
• Excellent organisational skills with the ability to manage multiple priorities.
\n
• A customer-focused approach with outstanding communication and relationship-building skills.
\n
• High attention to detail and excellent administration skills.
\n
• Strong problem-solving abilities with a proactive mindset.
\n
• Confidence using Microsoft Excel and other business systems.
\n
• The ability to work effectively within a fast-paced commercial environment.
\n