Account Handler

Account Handler / £26,000 – £30,000 + Benefits / Cholmondeley / Office Based / Career Development OpportunityAccount Handler BenefitsCompetitive Salary: £28,000 – £35,000 (DOE)Company Pension SchemeOn-Site ParkingSupportive and Friendly Team EnvironmentOngoing Training and Professional DevelopmentLong-Term Career ProgressionOffice-Based Role within a Well-Established Insurance BrokerNC Associates are working in partnership with a well-established Insurance Broker based in Cholmondeley to recruit an Account Handler. This is an excellent opportunity for an organised and customer-focused insurance professional to join a growing team, providing exceptional client service while supporting Account Executives with the day-to-day management of commercial insurance policies.The successful candidate will become a key point of contact for clients, handling policy renewals, quotations, and administrative support while ensuring all work is completed accurately and in line with FCA regulations.Account Handler ResponsibilitiesActing as the first point of contact for incoming client enquiries via telephone and emailProviding professional support and guidance on a range of insurance-related queriesPreparing quotations, renewals, and policy documentation using the Acturis systemManaging policy renewals from initial contact through to completionUpdating and maintaining client records, tasks, and documentation within ActurisGathering relevant client information to ensure policies provide appropriate levels of coverProcessing policy amendments, renewals, and associated documentation accuratelyEnsuring all work is completed in line with FCA regulations and internal compliance proceduresDelivering exceptional customer service while building long-term client relationshipsProviding administrative support to Account Executives and the wider broking teamMaintaining accurate records of all client correspondence, documentation, and telephone conversationsSupporting the wider team with general office and administration duties when requiredAccount Handler Experience RequiredTo be successful in your application, you should have the following experience:Essential:Excellent customer service and communication skillsStrong organisational skills with the ability to prioritise workload effectivelyHigh attention to detail and accuracyAbility to work within a regulated environmentConfident using Microsoft Office packagesDesirable:Previous experience using ActurisKnowledge of commercial insurance productsUnderstanding of FCA compliance requirementsExperience supporting Account Executives or Insurance BrokersWhat's on Offer?This is an excellent opportunity to join a respected and growing insurance brokerage where you'll become an integral part of a supportive team, working with a varied client base and developing your career within the insurance sector.If you have the relevant experience and are looking for your next opportunity, please apply today or contact ;for further information.Due to the high volume of applications, only candidates with relevant experience will be contacted.We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.TPBN1_UKTJ