Credit Controller

Credit Controller | Shrewsbury | Permanent | Salary circa £30,000 | Home working with an office visit once per month

Are you an experienced Credit Controller with a proven track record of reducing aged debt and improving cash flow?

Do you have excellent negotiation skills, strong commercial awareness, and hands-on experience using Sage 50?

The Opportunity

We're recruiting on behalf of a well-established organisation seeking an experienced Credit Controller to join their finance team.

This is an excellent opportunity for a confident and proactive Credit Controller who enjoys taking ownership of their ledger, building relationships and delivering results. We're looking for someone with strong negotiation skills, a positive attitude and the ability to manage debt recovery professionally while maintaining excellent customer relationships.

You will be joining a supportive team where your ability to influence outcomes, manage customer accounts effectively, and drive timely payment collection will have a direct impact on business performance.

Please note – this role is predominantly working from home with an office visit required every 1 or 2 months

Key responsibilities will include:

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• Managing and reducing aged debt
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• Chasing outstanding payments via telephone, email and written correspondence
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• Building strong relationships with customers and internal stakeholders
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• Negotiating payment plans and securing payment commitments
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• Investigating and resolving invoice and payment queries
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• Reconciling customer accounts and allocating cash accurately
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• Maintaining accurate credit control records and reports
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• Escalating unresolved issues where appropriate
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• Supporting the business in maximising cash flow and minimising risk
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Personal Profile

We're looking for a confident and motivated Credit Controller who enjoys taking ownership of their ledger and delivering results. You will be a strong communicator who can build relationships at all levels, whilst remaining firm and professional when negotiating payments and resolving outstanding queries. A proactive mindset, attention to detail and the ability to work independently are essential for success in this role.

To be considered, you will have:

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• Previous experience within a Credit Control position
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• Strong negotiation and influencing skills
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• Experience using Sage 50
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• A proven track record of reducing aged debt and improving cash collection
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• Excellent communication and relationship-building abilities
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• Strong account reconciliation and problem-solving skills
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• Good working knowledge of Excel
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• The ability to manage competing priorities and meet deadlines
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• A proactive, organised and self-motivated approach to work
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• Confidence in handling difficult conversations professionally and effectively
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Perks include:

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• Health Cash Plan covering a range of healthcare costs
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• Ongoing training, development and career progression opportunities
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• Employee assistance programme offering free, confidential support for you and your family
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• Long service awards and recognition schemes
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• Birthday recognition voucher
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• Access to Blue Light Card discounts
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TO APPLY

Please contact Joe Woodall at Seymour John Ltd.

If you thrive in a fast-paced environment and enjoy making a measurable impact, we would love to hear from you!

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