Sales Executive

We are looking for a proactive and customer-focused Sales Executive to join our growing team. This is a fantastic opportunity for a commercially minded individual who thrives in a fast-paced environment and enjoys managing the full sales cycle—from enquiry through to delivery and aftercare.

You will play a key role in converting inbound leads into sales, providing expert advice to customers, and coordinating closely with internal teams to ensure projects are delivered successfully.

Key Responsibilities

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• Respond to customer enquiries generated via social media, Google Ads, and referrals
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• Engage with customers to understand requirements and provide tailored product advice
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• Convert enquiries into confirmed sales orders
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• Prepare quotations, process orders, and clarify scope for production and delivery
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• Coordinate with Production and Project teams to meet project timelines
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• Liaise with Logistics to ensure deliveries meet customer expectations
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• Manage customer concerns and complaints, resolving issues effectively and identifying improvements
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• Maintain accurate records within the CRM system, ensuring all activity is logged
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• Collaborate with Marketing to support campaigns and business development initiatives
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• Gather customer feedback and provide ongoing aftercare support
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• Assist in resolving project challenges under the guidance of the Brand Director
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Key Skills & Competencies

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• Sales & Commercial Awareness – Proven ability to achieve targets through consultative selling and relationship building
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• Customer Focus – Strong commitment to delivering excellent customer service
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• Communication Skills – Confident in engaging with a range of stakeholders
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• Organisation – Able to manage multiple tasks with attention to detail
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• Problem Solving – Proactive approach to resolving issues and improving processes
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• Project Coordination – Experience supporting delivery from order through to completion
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• Teamwork – Collaborative and supportive team player
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• IT Systems – Comfortable using CRM systems and business tools
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• Compliance & Process – Strong understanding of following procedures and best practice
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What We’re Looking For

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• Previous experience in a sales or customer-facing role
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• Excellent interpersonal and communication skills
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• A proactive, solutions-focused mindset
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• Ability to manage multiple priorities in a fast-paced environment
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• Strong administrative and organisational skills
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What’s in it for You?

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• Competitive salary with bonus potential
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• Opportunity to grow within a supportive and ambitious team
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• Varied and engaging role with full involvement in the sales process
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• Ongoing training and development
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