Sales Administrator

Sales Administrator

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• £31,000 per annum
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• Tamworth
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• Monday to Friday, 8.30am – 5.00pm
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Our client a leader in their field is now seeking a Sales Administrator to support in the development of new partners to ensure the continued expansion of the UK market

Key Roles and Responsibilities

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• Be the key point of contact for customers, keeping them informed and answering queries about their orders
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• Track customer orders through the factory and update customers on progress and delivery dates
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• Enter, update and maintain customer orders accurately on the system, including any changes or amendments
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• Work closely with internal teams to chase parts, resolve issues and keep orders moving as planned
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• Prepare despatch paperwork and support the shipping of finished parts to customers
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• Update customer information in our CRM & ERP.
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• Maintain market & competitor knowledge.
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• Maintain up to date product knowledge & competitor awareness which will enable you to offer alternative products when necessary
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The ideal candidate will possess the following experience.

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• Sales Administrator, Account management or Internal account management background.
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• Enthusiastic and willing to learn new skills and work within a small, fast paced company.
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• Excellent written and verbal communication skills required.
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• Proficient in Office 365/Excel.
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• Confident communicator both internally with the team and externally with your managed accounts.
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• Proactive, organized, great time and work-load management to prioritize tasks and actions.
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