Receptionist / Business Administrator

Receptionist / Business Administrator St Albans | Full-Time | Permanent | £25,000–£30,000 DOE Are you someone who loves meeting people, thrives in a busy environment and enjoys variety in your day? We're recruiting on behalf of a highly respected professional services organisation for an enthusiastic Receptionist / Business Administrator to become the face of their St Albans office. This is far more than a traditional reception role. You'll be the first point of contact for clients while also supporting a range of business functions including administration, HR, events, learning & development and internal projects. If you're looking for a position where you can grow your skills and build a long-term career, this could be the perfect opportunity. The Role You'll play a key part in ensuring the office runs smoothly while delivering an exceptional experience for clients and visitors. Working alongside a friendly, collaborative team, you'll enjoy a varied workload where no two days are the same. Key Responsibilities Reception & Front of House Welcome clients and visitors with a warm, professional approach Answer and direct incoming calls Coordinate meeting room bookings and ensure rooms are presentation-ready Prepare refreshments for client meetings Manage incoming and outgoing post, couriers and deliveries Organise catering and office supplies Maintain visitor logs and assist with office security procedures Support the smooth day-to-day running of the office Business Administration Diary management and meeting coordination Prepare business correspondence and documentation Support client onboarding and compliance administration Scan, file and maintain confidential documents Update internal databases and document management systems Assist with HR administration and Learning & Development activities Help organise company events, charity initiatives and employee engagement activities Support business improvement projects and provide administration across multiple departments About You We're looking for someone who is: Friendly, professional and approachable Exceptionally organised with great attention to detail Confident communicating with clients and colleagues Able to prioritise multiple tasks in a fast-paced environment Proactive and happy to take ownership of their work A genuine team player who enjoys supporting others Passionate about providing outstanding customer service Skills & Experience Essential Previous experience in reception, administration or customer service Excellent communication skills Strong Microsoft Office skills (Word, Outlook and PowerPoint) Professional telephone manner Excellent organisational and time management skills High level of accuracy and attention to detail Desirable Experience within a professional services environment Experience using document management systems What's in it for You? Join a well-established and highly regarded organisation Friendly, supportive and collaborative team Excellent training and ongoing development Opportunity to gain exposure across HR, administration, operations and business support Varied role with genuine career progression opportunities Be part of a business that values its people and invests in their future