Client Account Manager

Client Account Manager

Annual Salary: £30,000 - £32,000 (OTE £38k – £50K)

Location: Bradford

Job Type: Full-time, Office based

Reed is recruiting on behalf of an established distributor based in Bradford, our client is looking for a motivated Client Account Manager to join their team. This role is ideal for someone a few years into their career, looking for a new challenge and eager to develop both personally and professionally. You will be part of a culture that values caring, sharing, and being different, which drives our decisions daily.

Day-to-day of the role:

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• Work closely with the Customer Business Manager team and Area Sales Manager to manage customer requirements, stock, orders, and proactively share market information.
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• Aim to generate first-class customer service levels and increase the value of contribution from your allocated customer base.
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• Build long-term relationships with customers by visiting regularly and keeping them updated with market and product developments.
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• Eventually manage your own accounts independently, maintaining high standards of service and engagement.
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• Represent customers internally, ensuring their needs and expectations are met promptly and efficiently.
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Required Skills & Qualifications:

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• Experience in a customer service role is advantageous but not essential.
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• Ability to understand technical product details; however, training is provided for the right candidate.
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• Strong relationship-building skills, with a focus on long-term customer engagement.
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• Excellent communication and interpersonal skills.
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• Must have a valid driver's license and own transport, as the role requires travel.
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Benefits:

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• £2m monthly bonus scheme
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• Personal Development Plan
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• Healthcare and dental plan
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• Private healthcare including dependents (after 3 years)
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• Prize draw nights
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• SIPP pension scheme with company contributions
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• Team bonus scheme
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• £50 on your birthday or the day off
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• 23 days paid holiday plus statutory, rising to 28 days after 5 years
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• Twice a year weekend communication meeting
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• Growth shares
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• Opportunity to support a charity
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