Office Manager

We are back working with a valued client of ours looking for an Office Manager in their well established team.

The duties of the Office Manager as are follows-

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• Overall management of the administration office and day-to-day running of office operations.
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• Supervision, training, support, and performance oversight of the administration team.
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• Allocation and prioritisation of workloads, holiday planning and ensuring adequate administrative cover.
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• Training and supervision of multiple teams across the board.
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• Acting as the primary point of escalation for customer service and administrative queries.
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• Liaising daily with Production, Warehouse, Samples team, Accounts, customers, suppliers and transport providers to ensure the smooth flow of information.
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• Monitoring outstanding customer orders, production progress, dispatch schedules and unresolved administrative issues.
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• Ensuring office procedures are followed consistently and administrative standards are maintained.
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• Supporting continuity of office operations during staff absences and periods of increased workload.
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• Maintaining operational reporting spreadsheets and management information.
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• Maintaining administrative systems, templates and workflow documents.
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• Supporting administration teams where required
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Software knowledge for Office Manager required:

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• Microsoft Office (particularly Excel, Outlook and Word).
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• Google Workspace (Gmail, Google Sheets, Google Docs and Google Drive).
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• Adobe Acrobat (PDF Editing), Adobe Illustrator and Adobe Bridge
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• Sage 50 accounts (invoicing, exporting reports and data)
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Due to the location of the office you must drive

To hear more on this great full time office based position please do contact us today!