Service Advisor

Service Advisor – Exeter

£30,000 Basic Salary | £38,000 OTE | Monday to Friday | No Weekends

We are looking for an experienced and customer-focused Service Advisor to join a busy and successful automotive dealership in Exeter. This is a fantastic opportunity for someone looking for a great work-life balance with no weekend working, alongside a competitive salary package and genuine career progression. Similar Service Advisor opportunities in Exeter are offering salaries in the £30,000–£38,000 range with customer-facing, workshop liaison, and upselling responsibilities.

As a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a professional and seamless aftersales experience from booking through to vehicle collection.

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• Booking vehicles in for servicing, maintenance, and repair work
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• Keeping customers informed throughout the repair process
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• Providing estimates and obtaining approval for additional work
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• Liaising closely with technicians and workshop control
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• Managing job cards, invoices, and service documentation
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• Promoting additional products and services where appropriate
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• Delivering exceptional levels of customer service and satisfaction
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• Previous experience as a Service Advisor within the motor trade
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• Strong communication and customer service skills
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• Organised and able to work effectively in a fast-paced environment
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• Confident using dealership management systems
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• Full UK driving licence preferred
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• Positive and professional attitude
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• £30,000 basic salary
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• £38,000 OTE
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• Monday to Friday working hours
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• No weekends
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• Ongoing manufacturer and industry training
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• Career progression opportunities
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• Supportive and friendly team environment
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