Sales Administrator & Customer Service Advisor

Sales Administrator & Customer Service Advisor From £24,850, depending on experience -PortsmouthAre you the sort of person who keeps everything organised, spots the small details and enjoys helping customers? Do you have experience in customer service or sales administration and want a role where no two days feel quite the same?The roleRadiators 4u is looking for a friendly and organised Sales Administrator & Customer Service Advisor to join our Portsmouth team.You will be a key point of contact for customers, supporting them from the moment they place an order through to delivery. You will also help keep the sales process running smoothly behind the scenes.This is a varied role where good communication, attention to detail and a calm approach will make a real difference.Key ResponsibilitiesYou will:Process customer orders from our websites, eBay and AmazonAnswer customer enquiries by telephone and emailProvide updates on orders, deliveries, returns and productsContact customers about delays or unavailable itemsCheck orders and payments for accuracy and securityWork closely with warehouse and logistics teamsKeep customer and order records up to dateSupport the sales team with day-to-day administrationLiaise with suppliers and manufacturers for product informationHelp maintain and improve internal proceduresResolve customer concerns in a helpful and professional wayAbout our companyRadiators 4u is a growing business with a friendly and supportive team. We believe in helping people develop, learn new skills and build long-term careers.The Benefits28 days holiday, including bank holidaysPension planFree car parkingCycle to Work schemeCareer development opportunitiesSupportive management and colleaguesFree tea, coffee and squashThe personPrevious customer service or sales administration experience would be helpful.You will also need:A confident and professional telephone mannerStrong written and verbal communication skillsGood IT skillsExcellent attention to detailThe ability to manage several tasks at onceA practical approach to solving problemsThe confidence to work independently and as part of a teamExperience using SAP or a similar system would be an advantage.Whats next?Apply today and join a growing team where your organisation, customer service skills and attention to detail will be valued.TPBN1_UKTJ