Customer service rep/ Administrator

Are you an experienced administrator or customer service advisor?

We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience

Role: Customer service rep/ Administrator

Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (37.5hrs paid)

Pay: £14.50 per hour

Duration: 3 months initially with the potential to go perm

Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based)

Main tasks include

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• Ensure that orders are received when goods/services have been supplied
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• Liaising with suppliers to resolve any invoice queries
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• Answering the telephones and passing on messages in a professional manner
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• Taking customer orders
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• Updating customers on orders and deliveries
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• Dealing with any customer queries
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• Supporting internal staff with pricing queries
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• Data entry
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Requirements

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• Excellent IT skills and proficient in the use of Google suite
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• Flexible and adaptable attitude with ability to prioritise a range of different tasks.
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• Exceptional communication skills, at all levels, both written and verbal.
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• Excellent organisational and time management skills.
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• Excellent interpersonal skills with other members of staff at all levels of the organisation.
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• Confident, enthusiastic and tenacious
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• Previous admin or customer service experience
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Benefits:

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• Advice and editing on your current CV
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• Dedicated team throughout your journey within the role
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• Paid holiday
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• Exclusive online services including restaurant and retail discounts
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• Chance to receive £25* for referring a friend
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• Opportunity for progression into permanent roles
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• Competitive rates of pay
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All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.