Representations Officer

Good Afternoon, I am currently representing Southwark Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Representations Officer this role will be: SE1 2QH Hybrid 2 days in the office, 3 days remote The right candidate will: * Investigate and respond to parking-related correspondence in line with statutory processes, KPIs, and council procedures * Prepare cases and present evidence at adjudication hearings with the Environment and Traffic Adjudicators (London Tribunals) * Review and manage parking permit and suspension applications within set timescales * Handle calls and emails within a specialist parking customer service environment * Identify trends in complaints and representations and provide feedback to We require the following: * Experienced in parking enforcement, appeals, and representations (essential) * Knowledgeable in parking and traffic legislation, including statutory guidance and processes * Previous experience using Parking systems like Taranto, Response Master and Polaris is highly desired To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon