Product Specialist (UK&I) - remote - £55k

Role: Product SpecialistType: PermanentSalary: up to £55,000 per annum DOE + benefitsLocation: Fully remote (UK or Ireland)We're working with a rapidly growing HealthTech organisation that's looking to hire a Product Specialist to join their collaborative team. This is a brand-new role created as the business continues to scale, giving you the opportunity to shape the position and make a real impact.This isn't your typical product role. You'll become the go-to expert for the company's software, working across Product, Projects and Customer Success to support implementations, configure solutions, deliver training and help shape future product development.If you enjoy variety, working closely with customers and influencing how products evolve, this could be the perfect next step.Responsibilities:You'll work closely with the Product and Project teams while becoming the product expert customers rely on. Responsibilities include:Configuring the software during customer implementationsBecoming the subject matter expert for the product suiteDelivering customer training and onboardingProducing user guides, test scripts and implementation documentationUnderstanding customer workflows and gathering requirementsFeeding customer feedback into the Product team to influence future developmentActing as the first point of contact for product queries, resolving configuration issues where possible and coordinating technical escalationsWorking collaboratively across Product, Projects and Technical teams to deliver an excellent customer experienceThis role is predominantly product-focused, with support forming a smaller part of the position.Skills:Experience within Healthcare or HealthTech (essential)Previous experience in a Product Specialist, Application Specialist or Software Specialist roleSoftware configuration and implementation experienceExperience writing or executing test scripts/UATDelivering customer training or onboardingStrong customer-facing and stakeholder management skillsYou'll be someone who:Has around 3-4+ years' commercial experienceEnjoys solving problems and learning new technologiesIs confident working directly with customersCan work independently while collaborating across multiple teamsThrives in a fast-paced, growing environmentWhat's On Offer?Salary up to £55,000 DOEFully remote working across the UK or IrelandOccasional travel to customer sites or company offices (typically no more than 1-2 times per month, fully expensed where applicable)25 days annual leave, plus public holidays (basic holiday increasing with service)Flexible, supportive working environmentGenuine opportunity to shape a newly created roleExposure across Product, Projects and Customer SuccessThe chance to work for an innovative HealthTech organisation making a real difference to patient careIf you're looking for a role where you can broaden your skills, work closely with customers and have a genuine influence on product development, I'd love to tell you more.Please apply below or get in touch for a confidential chat.TPBN1_UKTJ