Field IT Service Engineer

We have an exciting opportunity for a Field Service Engineer, field based in Willenhall, West Midlands, you will be covering South East of EnglandCompany Van & Equipment SuppliedMust have IT fault finding experience/skillsWe are looking for someone who is motivated, friendly, hands-on and passionate about delivering great service. Your role will include prioritising and providing the best service in terms of new EPOS installations and specialist support as outlined below. We are looking for someone who will enjoy working alone or as part of a small team and has great attention to detail.Key Tasks/Responsibilities:Installation of new EPOS hardware including, data cabling if appropriate? Installation and deployment of systems using correct and documented proceduresProvide EPOS operational standards advice Via Telephone, modem, Best Practice and/or trainingEnsuring personal availability at all times required within defined territory(s)Holding adequate spares availability at all times within defined territory(s)Ensuring that all aspects of the build and repair process are followed at all timesEnsuring all areas of the repair center and vehicles are in a clean & acceptable workable state at all timesCompliance that all deployed/repaired systems are asset tracked and assigned to the correct customerEnsuring non-EPOS PC based ordering systems are supported and available at all timesSupport the Helpdesk team as requiredGeneral administration dutiesCommunicate any observations of future potential issues which may arise from any IT systemKey Skills:Basic numeracy and literacy skills are requiredAn Electrical qualification is preferred but not essentialKnowledge of structured data cabling is preferredExcellent communication skills and the ability to build strong working relationshipsIT fault finding experience/skills (essential)About us:At A.F. Blakemore & Son Ltd, were proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UKs largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. Were constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.SPAR is the worlds largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UKs leading convenience store group. Being a symbol group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.What's in it for you?Excellent benefits package including:Holiday, Maternity and Paternity leave and pay in excess of statutory entitlementsDevelop your skills and capability in a highly supportive and multi-diverse cultureOutstanding Training & DevelopmentGain hands-on experience in a high volume, fast paced convenience storeGenerous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)Proactive promotion of internal candidatesPaid BreaksFree Tea & CoffeeEarly access to your pay through EarlyPay24/7 access to your payslips and Rotas via HR/Payroll portalWell being support access to emotional support, counselling, legal and financial adviceCompany Pension SchemeNEST pension schemeCompany Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension SchemeExtra Holidays - Purchase SchemeCycle to work - Bicycle purchase schemeLong Service AwardsFor more information on the role, please download the job description.Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.REF-229936TPBN1_UKTJ