Trainee Motor Claims Handler

Description As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant's vehicle from the accident. Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs.You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/ letter to review the accident circumstances and investigate who is liable for the incident.Strong attention to detailProactive, organised and effective time managementDiligent written and verbal communication skillsActive listening and empathy managing callsDecisive decision makingEnthusiastic, determined and target driven to achieve results individually and as part of a teamWillingness to learn and ask questions to support in own developmentComputer LiterateCore Benefits25 days holiday plus Bank Holidays and Wellbeing timeOption to buy/sell holidayMonday-Friday working weekHybrid working (once reached competency)Smart casual dress codePension SchemeProgression opportunitiesAnnual Awards NightCharity fundraising events (in office)Annual performance related salary reviewAccess to learning and development resources - including LinkedIn Learning, Coursera, Lean Six Sigma training and examsFree yearly eye testGroup Life Assurance & Income ProtectionPrivate Medical Insurance (optional)Employee Assistance Program (EAP)Volunteers WeekThe opportunity to opt into the following flexible benefits (at a cost to you):Cycle to work schemeCritical illness insuranceDental insuranceHealth screeningTravel insuranceHome technologyShare save schemeGive as you earnResponsibilities TBDQualifications TBDTPBN1_UKTJ