Casualty Litigated Claims Handler

The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads.

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• Considering concepts and merits of primary and secondary liability in employer and public liability claims.
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• Handling matters in accordance with client SLA’s.
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• Initial report/review and setting strategy for the management of the claim.
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• Reviewing evidence (eg. Witness statements, GP records, Occupational Health/ Personnel records, property inspection reports).
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• Dealing with Disclosure.
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• Conducting investigations.
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• Conducting CMC’s and applications.
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• Review and report re exchange of evidence, receipt of medical evidence, joints statements or at any other stage.
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• Instructing Counsel/investigators/medical and other experts.
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• Drafting questions to medical experts.
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• Costs Schedules.
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• Dealing with routine correspondence & reviewing matters throughout.
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• Drafting in general.
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• Research.
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• Counter Schedule.
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• Pre-Trial reports.
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• Attending Conferences and Trial with Counsel.
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• Preparing/checking Trial Bundles.
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• CRU appeal.
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• To ensure compliance with the SRA Standards & Regulations.
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Working Hours35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office. We are hybrid workers with attendance required 1 day a week in the office

Essential

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• Self-confident with good telephone and communication skills with people at all levels inside and outside the business
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• An ability to organise and prioritise tasks using initiative
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• Calm under pressure with the ability to re-prioritise and delegate effectively when required
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• An ability to maintain attention to detail when dealing with repetitive tasks
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• Good Literacy and IT skills
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• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
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• Ability to work effectively within the Keoghs Shared Behaviour framework
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• Contributes actively to an environment in which colleagues work cooperatively with each other.
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• Ability to meet performance targets
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• Positive, confident and enthusiastic
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• Excellent listening, verbal and written communication skills
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• Good client care skills and evidence of working to client guidelines on a delegated basis
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• Ability to prioritise work, keep to deadlines and work under pressure
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• High level of analytical skills
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Desirable

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• Previous personal injury file handling experience
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• Legal Education- ILEX, LPC or equivalent work experience
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• Experience of handling a caseload of EL/PL files would be advantageous.
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• Previous litigation experience is preferred
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• Good advocacy skills
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Values:Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connected We are DynamicWe are Innovative We succeed together

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• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
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• Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
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• Simply Health Care Cash Plan
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• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
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• Death in Service
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• Critical Illness Cover
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• PHI/Income Protection ( Private health insurance)
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• Pension Contribution based 5% Employee / 3% Employer
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• Cycle to Work Scheme*
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• Tech Scheme*
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• Season Ticket Loan*
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• Gym Flex*
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• Access to Online Discount Sites
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• Discounted Gourmet Society Membership
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• Discounted Tickets for Merlin Attractions nationwide
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• Discounts at local retail outlets
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*after successfully completing probation