Administrator

Reed in Teesside are working with a Teesside based client who are looking to appoint an Administrative Assistant to support the day-to-day operations of their dynamic business. This role involves a variety of administrative tasks including client communications, project coordination, and general office duties, ensuring efficient business operations.

Day-to-day of the role:

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• Answer incoming telephone calls and handle enquiries professionally.
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• Serve as the first point of contact for clients, directing enquiries as needed.
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• Assist with the onboarding of new clients and maintain updated client records.
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• Manage inboxes, direct enquiries appropriately, and respond to client queries with updates.
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• Support project administration and track ongoing work progress.
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• Liaise with internal team members to ensure effective communication.
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• Schedule meetings, maintain diaries, and manage social media content scheduling.
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• Update website content and perform other digital administrative tasks as needed.
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• Support the Company Director with daily administrative tasks.
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• Handle invoicing, manage invoice records, and track payments.
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• Improve internal processes and provide general administrative support across the business.
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Required Skills & Qualifications:

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• Excellent organisational and communication skills.
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• Professional telephone manner and strong customer service skills.
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• Proficiency in Microsoft Office (Word, Excel, Outlook).
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• Ability to work independently and as part of a team.
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• Experience in administrative roles, CRM, and social media platforms is desirable.
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Benefits:

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• Company pension scheme
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• Free onsite parking
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• 20 days annual leave plus bank holidays
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• Opportunities for skill development and experience in various business areas
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