Implementation Engineer

Salary: £34,000-£37,000Location: Hull/Hybrid 3 days a week in the officeRole OverviewAs an Implementation Engineer, you will sit at the intersection of data and delivery. The majority of your role is hands-on data work, including extracting, cleansing, mapping, and migrating customer data into our platforms. This is complemented by configuring solutions, running training sessions, and guiding customers to a confident, well-supported go-live.Key ResponsibilitiesData Manipulation & Migration ( 60%)Extract, cleanse, transform, and validate customer data from legacy systems, spreadsheets, and third-party exports ready for migration.Write and maintain SQL scripts and ETL routines to map source data fields to Asolvi's platform schemas.Perform data quality checks, deduplication, and reconciliation to ensure migrated records match source counts and business rules.Build and refine reusable data migration templates and scripts to speed up future onboarding projects.Investigate and resolve data discrepancies raised during UAT, working directly in the database and back end to correct records.Document data mapping decisions, transformation logic, and known exceptions for audit and handover.Implementation & Training ( 40%)Configure platform settings, workflows, and integrations to match each customers agreed solution design.Deliver end-user and administrator training sessions (remote and on-site), tailored to each customers processes.Support go-live and hypercare, troubleshooting issues and ensuring a smooth handover to Support.Produce clear configuration and training documentation, and contribute to internal implementation playbooks.Skills & QualificationsData ManipulationStrong SQL skills, comfortable writing and troubleshooting queries against relational databases.Practical experience with data cleansing, transformation, deduplication, and validation techniques.Confidence with Excel (formulas, lookups, pivot tables) for large-scale data preparation and reconciliation.Exposure to ETL tools or scripting (e.g. Python, PowerShell) for repeatable data manipulation is an advantage.Strong analytical mindset with the ability to spot inconsistencies and anomalies in large datasets.Methodical, detail-oriented approach to handling large volumes of sensitive customer data.Implementation & TrainingAbility to translate customer requirements into system configuration.Confident, engaging trainer able to explain technical concepts to non-technical users.Organised, able to manage multiple implementation projects and timelines concurrently.Clear written communicator, comfortable producing configuration and training documentation.What Youll Need (Essential)Commercial experience in data migration, implementation, or software/business consulting role, ideally within B2B software or SaaS. Hands-on SQL and relational database experience is essential; experience delivering customer training or software implementations is a strong plus.What Theyll Offer You:Competitive salaryPension - 5% company contribution, 3 % personal contributionPrivate Healthcare via BUPAA holiday allowance of 30 days', plus bank holidays per annumEmployee Assistance Program (EAP)Electric car schemeCycle to work schemeEnhanced Maternity/Paternity PayOur client is an equal-opportunity employer and values diversity in its workforce. We encourage applicants from all backgrounds to apply.SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.TPBN1_UKTJ