Talent & Development Manager

Client Details

Our client is a well-established and highly regarded multi-site retail business with a strong brand presence and a reputation for delivering an exceptional customer experience. Operating across both physical and digital channels, the organisation continues to evolve and invest in its people strategy to support ambitious growth plans.

Description

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• Develop and implement a comprehensive talent development strategy aligned to business objectives.
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• Build and evolve the organisation's talent management framework.
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• Establish clear career pathways and progression frameworks across corporate and retail populations.
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• Design initiatives that support internal mobility, employee growth and retention.
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• Lead the annual talent review process across the organisation.
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• Design and facilitate succession planning programmes for critical and leadership roles.
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• Embed effective talent identification methodologies, including 9-box grid assessments and talent calibration processes.
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• Provide insight and recommendations on organisational capability and future talent requirements.
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• Develop leadership and management development programmes to strengthen capability across all levels.
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• Create frameworks that support emerging, middle and senior leadership populations.
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• Implement blended learning solutions that drive measurable business impact.
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• Partner with HR and business leaders to identify capability gaps and development priorities.
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• Utilise psychometric and behavioural assessment tools to support leadership development and talent decisions.
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• Leverage Insights Discovery accreditation to deliver individual and team development initiatives.
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• Analyse talent metrics and provide meaningful insight to senior leadership on organisational capability, succession risk and development effectiveness.
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• Partner with Executive and Senior Leadership teams to shape and influence the talent agenda.
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• Act as a trusted adviser to senior stakeholders on talent, development and succession matters.
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• Facilitate talent review and calibration discussions with senior business leaders.
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• Lead, coach and develop a team of two Talent & Development professionals.
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• Foster a high-performance culture within the team.
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• Ensure effective delivery of all development and talent initiatives across the business.
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Profile

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• Proven experience in a Talent Development, Talent Management or Organisational Development role.
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• Experience operating within a retail, customer-facing or multi-site environment.
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• Demonstrable experience building or transforming talent and development frameworks.
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• Strong expertise in succession planning, talent reviews and 9-box grid methodology.
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• Experience designing career pathways and leadership development programmes.
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• Experience implementing talent management technology and assessment solutions.
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• Excellent stakeholder management skills with the ability to influence at Executive and Senior Leadership level.
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• Experience leading and developing a small team.
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• Commercially minded with the ability to link talent initiatives to business outcomes.
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• Data-driven approach with strong analytical and reporting capability.
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• Insights Discovery Practitioner accreditation is essential.
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• Experience supporting large-scale retail or consumer-facing organisations.
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• Exposure to organisational design and workforce planning activities.
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• Experience implementing talent management technology and assessment solutions.
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Job Offer

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• £60,000 -£65,000 base salary depending on experience.
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• 10-20% bonus based on company performance
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• Hybrid role (2 weeks you will need to be onsite 4 days a week, and 2 weeks a month you will need to be 3 days a week onsite) in London Bridge
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• Opportunity to build and shape the talent development function.
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• Direct partnership with an experienced HR Director.
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• Significant visibility and influence across the senior leadership team.
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• A business committed to developing its people and leadership capability.
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• Discount on retail products
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