Mortgage Administrator

London | Hybrid Working (3 days office, 2 days from home)

Up to £32,000 Basic Salary DOE + Quarterly Bonus

Are you an experienced Mortgage Administrator looking to join a highly successful, customer focused mortgage brokerage with an outstanding reputation in the market?

This is an opportunity to join a growing team supporting experienced Mortgage Advisers who work with clients from some of the UK's leading corporate organisations. You'll play a key role in delivering a seamless customer journey from initial application through to completion, ensuring clients receive a first class experience every step of the way.

Working closely with a team of Mortgage Advisers, you'll provide comprehensive administrative support across the full mortgage process.

Key responsibilities include:

\n
• Managing mortgage applications from enquiry through to completion
\n
• Processing and tracking cases across multiple lenders
\n
• Liaising with clients, lenders, solicitors and insurers
\n
• Maintaining accurate case records and documentation
\n
• Chasing outstanding requirements and progressing applications efficiently
\n
• Checking mortgage offers and lender correspondence
\n
• Providing exceptional customer service throughout the client journey
\n
• Supporting advisers with diary management and general administration tasks
\n

\n
• Basic salary up to £32,000 depending on experience
\n
• Quarterly performance related bonus of £4,000 per annum
\n
• Hybrid working model
\n
• Extensive training and onboarding support
\n
• Genuine career development opportunities
\n
• Generous holiday entitlement
\n
• Pension scheme
\n
• Employee wellbeing and benefits package
\n
• Friendly, collaborative and supportive team environment [Charles Ca...r - Job Ad | Word]
\n

To be considered, you'll need to have:

\n
• Previous experience as a Mortgage Administrator
\n
• Used to dealing with a high volume of cases at any given time
\n
• Strong understanding of the mortgage application process
\n
• Experience dealing with lenders, solicitors and clients
\n
• Excellent organisational and time management skills
\n
• High attention to detail
\n
• Strong communication skills, both written and verbal
\n
• A genuine passion for delivering outstanding customer service
\n
• The ability to manage multiple cases simultaneously in a fast paced environment
\n

This is a fantastic opportunity to join an established and highly respected mortgage brokerage that continues to grow year after year. You'll be working alongside experienced professionals in a business that genuinely values customer service, teamwork and employee development.

Apply today to find out more.