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Posted 24 July, 2026

Customer Returns and Admin Assistant

THAMES 360
Reading, ENG, GB Full Time

Job Description

Customer Returns and Administration Assistant

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Full-Time | 40 hours per week (Monday – Friday)

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We are looking for a reliable Customer Returns and Administration Assistant to join our busy office admin team.

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Key Responsibilities

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  • Provide administrative support across operations
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  • Process and manage sales orders accurately
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  • Handle customer queries and order tracking
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  • Coordinate product returns and documentation
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Key Skills & Competencies

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  • Strong attention to detail and organisational skills
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  • Excellent communication and customer service skills
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  • Self-motivated with ability to work independently
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  • Proficient in Microsoft Word and Excel
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Desirable

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  • Experience with NetSuite or ERP systems
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  • Knowledge of warehousing, logistics or returns processes
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Essential Requirements

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  • Must hold a full valid driving licence
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  • Happy to travel occasionally
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Ideal for someone organised and customer-focused. Apply now!