Operations Manager

Operations Manager- Hampshire-up to £55kAre you an experienced Operations Manager who thrives in a fast-paced contact centre environment?We're looking for an inspiring leader to take ownership of a busy 24/7 customer operations function, driving operational performance, developing high-performing teams, and delivering an exceptional customer experience.What you'll be doing:Leading and motivating operational teams to deliver outstanding service.Driving performance through KPIs, continuous improvement and effective resource planning.Coaching and developing managers and team leaders.Managing operational budgets, reporting, and business performance.Working closely with senior leadership to support future growth.What we're looking for:Proven experience managing a contact centre or customer operations team.A strong people leader who inspires, develops, and motivates others.Commercially aware, analytical and solutions focused.Passionate about delivering exceptional customer service.What's on offer:Salary up to £55,000Company Car or Car AllowanceGreat Benefits PackageGenuine career progression within a growing organisationOffice basedImmediate start availableIf you're ready to lead, influence and make a real impact, we'd love to hear from you.Apply today for a confidential conversation.Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment AgencyTPBN1_UKTJ