Chief Revenue Officer

Reed is delighted to be partnering with a growing organisation in the search for a Revenue Officer. This is a fantastic opportunity for a commercially minded operations professional to take ownership of contract management, billing processes, revenue reporting, and operational efficiency across the business.

Working closely with Business Development, Client Services, and Finance teams, you will ensure accurate contract administration, billing integrity, revenue visibility, and process consistency while leading improvements across the commercial function.

Key Responsibilities

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• Manage client contract lifecycles, including renewals, upsells, scope changes, and rate cards.
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• Oversee monthly billing, invoicing, retainers, and revenue reconciliation.
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• Maintain accurate client, revenue, and contract records within CRM and finance systems.
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• Produce regular revenue, billing, and account performance reports for leadership teams.
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• Monitor account health and identify potential revenue leakage or churn risks.
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• Improve workflows between sales, client services, and finance functions.
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• Drive process improvements and automation initiatives across the revenue cycle.
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• Ensure robust data integrity and compliance across commercial systems.
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• Support and guide team members on commercial processes and operational best practice.
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• Deliver training on systems, procedures, and contract standards.
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Candidate Profile

The successful candidate is likely to come from a Commercial Operations, Revenue Operations, Billing Management, Client Finance, or Agency Operations background and will possess:

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• Previous experience managing client contracts, billing, invoicing, and revenue reporting.
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• Strong commercial awareness and financial acumen.
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• Experience leading teams, projects, or operational workflows.
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• Excellent attention to detail and a commitment to data accuracy.
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• Strong stakeholder management and communication skills.
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• Experience using CRM, accounting, and project management systems.
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• A proactive approach to problem-solving and process improvement.
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Experience & Qualifications

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• Minimum 3 years' experience within commercial operations, revenue operations, billing, contracts, or client finance.
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• Around 2 years' experience leading a team, function, or operational process.
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• Experience within an agency, professional services, consultancy, or B2B environment would be advantageous.
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• Qualified by Experience (QBE) or part-qualified AAT, ACA, ACCA, or CIMA.
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• Full professional qualification desirable but not essential.
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What's on Offer

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• Opportunity to play a key role in a growing business.
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• High level of autonomy and visibility with senior leadership.
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• Collaborative and values-driven culture.
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• Genuine opportunity to improve processes and influence commercial performance.
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If you're an experienced commercial operations professional looking for a role where you can make a real impact, we'd love to hear from you.